1. Who We Are
Club de Knowlton is a family kennel based in Knowlton, in the municipality of Lac-Brome (Eastern Townships), Quebec. This policy explains what personal information we collect through this site, why we collect it, and what rights you can exercise, in accordance with Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25.
2. Person in Charge of the Protection of Personal Information
Any request regarding your personal information can be sent to our privacy officer, reachable at info@clubdeknowlton.ca or 800-556-2211.
3. Information We Collect
| Information | Why | Retention |
|---|---|---|
| Name, email, phone | Reply to your request and reach you about a litter | 3 years after last contact |
| City | Estimate distance and arrange a kennel visit | 3 years after last contact |
| Household information | Match a puppy to your situation (children, pets, living environment) | 3 years after last contact |
| Site analytics data | Understand which pages are visited | 14 months |
We do not collect any sensitive information and never request banking details through this site.
4. Cookies and Analytics Technologies
No analytics cookie is set before your explicit consent. The banner shown on your first visit lets you accept or decline, and declining is exactly as easy as accepting. You may change your choice at any time using the "🍪 Cookies" button at the bottom of every page.
Cookies strictly necessary for the site to function — remembering your consent choice, for example — are set without consent, as permitted by law.
5. Disclosure to Third Parties
We do not sell, rent or trade your personal information. It is shared only with providers necessary to operate the site (hosting, analytics), and only to the extent required. No information is shared with other breeders.
6. Hosting and Processing Location
This site is hosted on a server located in Canada. Should a provider need to process your information outside Quebec, we would first complete the privacy factor assessment required by Law 25.
7. Your Rights
- Access — obtain a copy of the information we hold about you.
- Rectification — have inaccurate or incomplete information corrected.
- Withdrawal of consent — withdraw your consent at any time, without affecting an ongoing request.
- Erasure — request deletion of information whose purpose has been fulfilled.
- Portability — receive your information in a structured, commonly used technological format.
- Complaint — file a complaint with Quebec's Commission d'accès à l'information if our response does not satisfy you.
We respond to any request within a maximum of 30 days.
8. Security
The site is served entirely over HTTPS. Access to received requests is limited to the people who run the kennel. In the event of a confidentiality incident presenting a risk of serious harm, we would notify the affected individuals as well as the Commission d'accès à l'information, as required by law.
9. Changes
Any change to this policy will be posted on this page, with a revised update date.